My name is Ethan Moreau, and as a Recovery Assistant at Refund Agency, I serve as your dedicated point of contact throughout the recovery process. Originally from Bordeaux, France, I believe that everyone who has been wronged deserves a staunch advocate to fight for them. My role is to be that advocate for you, guiding you through the complexities of your case with clarity, strategy, and unwavering support.
My passion for this work is deeply personal. While I was a student, my own grandmother was the victim of a devastating scam, and I witnessed firsthand the financial and emotional toll it took on her and our family. I will never forget that feeling of helplessness. That experience solidified my resolve to dedicate my career to helping others fight back against fraud. I was thrilled to join Refund Agency because I know how deeply people suffer from these schemes, and I am driven by a genuine desire to help them find justice.
I approach each case methodically, helping you organize the details and understand every step we take together. My goal is to make a difficult situation feel manageable and to work tirelessly towards not just recovering your funds, but restoring your peace of mind. Outside of work, I enjoy cooking and cycling, hobbies that require patience and focus—qualities I bring to every client’s case. I am committed to being a calm and steady presence for you during this challenging time.