Scammed on the Forex Market? Take Action.
It is not your fault that you were deceived, but you can take action to recover your funds. Our team of experienced UK lawyers is ready to advocate for you and pursue the return of what is rightfully yours.
Our services
The Psychology of a Forex Scam
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Targeting your ambitions
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Using jargon to create false authority
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Creating a false sense of urgency
Types of Forex Scams
Fraud by unregulated brokers
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Misconduct by regulated brokers
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Sophisticated impersonation
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Refund Agency can help
Why Choose Refund Agency?
Your recovery is our priority. We provide every client with a personalized action plan and dedicated support from our specialists, available to you around the clock.
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Individual recovery strategies
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24/7 Support for Fraud Victims
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FCA-Regulated Service
Meet the Team
Recovering over $33,000,000 for clients like you
Daniel Sullivan
Founder & CEO
Daniel Sullivan is the founder and CEO of Refund Agency, a leading organization dedicated to helping victims of fraud recover their assets. Born in Canada, Daniel has built a distinguished career spanning over three decades in financial investigation and risk management. Witnessing the devastating impact of sophisticated online scams, Daniel was driven to create a […]
Natalie Rossi
Chief Operating Officer
I bring over 15 years of experience in financial operations, blockchain systems, and digital asset recovery — and I proudly serve as Chief Operating Officer at the heart of our mission to restore what’s been lost. My role is all about building clarity and structure into the recovery journey. From designing scalable workflows to leading […]
Elena Hartman
Chief Financial Officer
I’ve spent the past 23 years building and refining systems that keep financial operations clean, compliant, and resilient — across both traditional institutions and the rapidly evolving world of digital assets. Today, as Chief Financial Compliance Officer, I oversee the structure and safeguards that protect our clients, our company, and the integrity of every recovery […]
Caleb Reed
Head of Digital Asset Recovery
My journey into this field began over a decade ago, when I started working in financial investigations and risk analysis. As crypto emerged, I was quick to see the potential—but also the vulnerabilities. I began specialising in blockchain forensics, smart contract tracing, and fraud pattern analysis long before most people knew what a private key […]
Jonathan Mitchell
Head of Support Team
As Head of the Support Team, my role is to make sure every client feels heard, supported, and taken care of throughout the recovery process. I lead a team of dedicated agents who communicate with clients daily, answer their questions, and keep them informed at every step of their case. With years of experience in […]
Adrienne Martin
Head of Compliance
My job goal to make sure everything we do as a company is legally sound, ethically responsible, and fully aligned with financial regulations. I oversee how we manage sensitive data, handle recovery cases, and follow anti-fraud and anti-money laundering (AML) protocols — especially when dealing with blockchain transactions. With a strong background in financial law […]
Robert Fisher
Senior Investigator
I focus on tracking down lost or stolen digital assets and uncovering the full story behind each case. Using blockchain tools, transaction analysis, and pattern detection, I work to trace where the funds went — and help build a clear path toward recovery. With years of experience in fraud investigation and crypto forensics, I’ve seen […]
Eric Levine
Senior Recovery Manager
I’ve been in the financial recovery field for over 14 years, with a strong background in digital asset tracking and blockchain compliance. Before joining this company, I worked with legal consultants focusing on fraud analytics in the crypto sector. Here, I specialize in handling high-profile recovery cases involving complex smart contracts. To date, I’ve successfully […]
Alana Phillips
Recovery Support Associate
I work in the crypto recovery department, helping people track and recover funds lost through scams or unauthorized transactions. My job is to follow the movement of digital assets, investigate where the money went, and support each case from the first report to the final steps of recovery. To me, this isn’t just about numbers […]
Marketa Novotna
Recovery Assistant
My name is Marketa Novotna, and I am a Recovery Assistant with the team. As the primary point of contact for our clients, my most important role is to be your guide and advocate from our very first conversation. Originally from the Czech Republic, I bring a dedicated and meticulous approach to every case, ensuring […]
Ethan Moreau
Recovery Assistant
My name is Ethan Moreau, and as a Recovery Assistant at Refund Agency, I serve as your dedicated point of contact throughout the recovery process. Originally from Bordeaux, France, I believe that everyone who has been wronged deserves a staunch advocate to fight for them. My role is to be that advocate for you, guiding […]
Author: Khairul A. (Malaysia)
07/03/2024
Got frustrated with how long it took to get replies. There were days I didn’t hear anything back, and that made me doubt if my case was really being worked on. In the end, they did recover some of my funds, but the lack of consistent updates affected my review.
Author: Brain J. (Canada)
19/01/2023
There were moments when I didn’t fully understand what was happening with the blockchain steps. I had to ask a few times before it clicked. But to be fair, they always replied and eventually helped me get back over half of what I lost.
Author: Monica L. (Australia)
23/09/2022
Glad I didn’t give up. After being scammed several time, I trusted and stayed very grateful for a result even if it wasn’t the full amount. Special thanks crypto recovery division.
Author: Amira Y. (Singapore)
21/06/2023
Mixed feelings at first because I’d already been scammed once, so trust was hard. But in the end, they proved themselves. Got a partial recovery but more than happy with the result. Thanks to Eric.
Author: Nathan B. (Canada)
25/06/2024
They helped me get back funds from a fake trading site. The case manager was kind and stayed in touch. It took around 2 weeks.
Author: Natalie D. (Canada)
22/04/2025
After trying everything, I was exhausted and ready to stop pursuing my lost funds. They provided a new way forward with a structured approach that shows they really know their business. It’s not a fast solution, but it is effective. My special thanks go to Mr. Levine for his excellent support.
Author: Sofia B. (Sweden)
06/09/2024
Very good service with strong technical understanding. They recovered a large part of my crypto after I was scammed last year. About 85% and I am the happiest person in the world now. Thank you sooo much!!
Author: Jonas E. (Sweden)
04/03/2025
Even though I was hesitant at first and the timeline was slightly extended, I’m happy to report that I recovered most of my funds. Throughout the process, Eric was very supportive and always available to address my concerns. For anyone in a similar situation, I would recommend their service. Thank you.
Author: Ethan C. (Canada)
18/10/2022
I worked with a few other services before, but this company actually got results. The process was structured and based on real blockchain verification. I was surprised how much they uncovered from my original transaction history. Took a few extra days due to a blockchain review, but it was worth the wait😊
Author: Rachel T. (Singapore)
13/11/2024
Communication could’ve been a bit faster at certain points, especially during the compliance stage, but overall I’m satisfied with the outcome. They helped me trace and recover funds I had written off months ago. The agent was patient and gave me realistic expectations. Just be ready for a bit of a wait!
Author: Aiden C. (Singapore)
09/02/2023
I was honestly nervous at first because it was taking longer than I thought it would, and a few quiet days without updates made me worry. But, they came through in the end and helped me get back a good chunk of what I lost. The timing could have been better, but this service is definitely real and it works! God bless you.
Forex trading scams: FAQ
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Is Forex trading legitimate or a scam?
Forex trading itself is a legitimate form of investment, but the industry is heavily exploited by scammers. While many traders and platforms operate ethically, others leverage the complexity of the Forex market to defraud investors.
Be highly skeptical of anyone promising guaranteed profits or high returns with little risk. As a rule, if an offer seems too good to be true, it almost certainly is.
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Why are people becoming victims of Forex trading scams?
The popularity of Forex trading has grown as people seek new ways to increase their money, creating more opportunities for scammers. Many new investors are unfamiliar with fraudulent tactics, and scammers exploit this vulnerability using slick advertising, professional-looking platforms, and persuasive sales techniques to build false trust. They often promise fast profits to encourage larger investments, typically operating through unregulated platforms which allows them to vanish with your funds.
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How to avoid Forex trading scams?
Staying protected from Forex scams requires vigilance and due diligence. Here are key steps to take:
- Avoid Unregulated Brokers: Always check if a broker is authorized by a major financial regulator like the FCA (UK), CFTC (USA), or ASIC (Australia).
- Be Skeptical of Guarantees: Legitimate trading always involves risk. Be wary of anyone promising guaranteed profits.
- Maintain Control of Your Account: Never let others trade for you or give them direct access to your account. This is a major red flag.
- Invest Responsibly: Only invest what you can comfortably afford to lose, especially when new to trading.
- Conduct Your Own Research: Look up the broker’s name online, read independent reviews, and verify their regulatory status on the regulator’s official website.
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How do I know a Forex trader is regulated?
To verify a broker’s regulatory status, visit the official website of the financial regulator in their claimed jurisdiction (e.g., the FCA, CFTC, or ASIC). Use the broker’s registration or license number—which should be listed on their website—to search the regulator’s public register. If the firm is not listed or the details do not match, it is best to avoid them. Also, check for official warning lists issued by regulators that name known scam operations.
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Who regulates Forex markets?
Forex trading is regulated by major financial authorities in different jurisdictions. Trading with a broker regulated by one of these bodies provides greater investor protection. Key regulators include:
- FCA (Financial Conduct Authority) – United Kingdom
- CFTC (Commodity Futures Trading Commission) – United States
- ASIC (Australian Securities and Investments Commission) – Australia
- CySEC (Cyprus Securities and Exchange Commission) – Cyprus / Europe
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What should I do if I've been a victim of a Forex scam?
First, we understand this is a distressing experience, and you are not alone. The path to recovery depends on the broker’s status. If the broker was unregulated, recovery is more challenging as they often disappear without a trace.
Our team at Refund Agency offers a free consultation to review your case and advise on possible next steps. If you were scammed by a regulated broker, the chance of recovering your funds is stronger. Our experienced solicitors can investigate the trading trail, build a case based on misconduct, and pursue compensation on your behalf. Get in touch today—we’re here to help.