My name is Marketa Novotna, and I am a Recovery Assistant with the team. As the primary point of contact for our clients, my most important role is to be your guide and advocate from our very first conversation. Originally from the Czech Republic, I bring a dedicated and meticulous approach to every case, ensuring you feel supported and informed from the very beginning of the recovery process.
I understand that being the victim of a scam is an incredibly stressful and personal experience. That’s why I approach every case with genuine empathy and a focus on clear communication. I am here to guide you through each stage, providing regular updates, explaining the steps involved, and helping you organize the necessary information to build a strong and effective case.
For me, this work is about more than just recovering funds; it’s about helping you regain your sense of security and justice. Outside of the office, I enjoy hiking and reading, which helps me maintain the focused and methodical mindset needed to handle complex cases. I am fully committed to making this difficult process as clear and calm for you as possible.